Terms & Conditions

By using Reroute (the “Service”), you agree to these terms. If you don't agree, please don't use the Service.

Reroute is provided as beta software for evaluation purposes. The UI, UX, routing engine, delay predictions, fare calculations, and every feature are still being developed and iterated on. Features may change, break, or be removed without notice. Use of the Service is at your own risk.

All times, distances, costs, fares, delay risk estimates, parking rates, and route suggestions displayed by Reroute are estimates. They are derived from public transit schedules (GTFS), real-time feeds (GTFS-RT), third-party APIs (Mapbox, Open-Meteo), our self-hosted MOTIS routing engine, and internal ML models. None of these sources guarantee perfect accuracy.

Do not rely on Reroute alone for time-sensitive travel.

Reroute is operated by Reroute Technologies Inc, an independent company. It is not affiliated with, endorsed by, or sponsored by TTC (Toronto Transit Commission), GO Transit / Metrolinx, YRT (York Region Transit), MiWay (Mississauga Transit), Brampton Transit, Durham Region Transit, UP Express, the City of Toronto, or any other transit agency, municipality, or provincial body. Agency names and logos are displayed descriptively to help users identify services.

Reroute uses the following third-party services to provide its functionality:

Their availability, correctness, and terms of service are outside our control. Downtime or errors in these services may cause routes to fail, return no results, or produce inaccurate estimates. For a full list of services that process data, including monitoring and storage providers, see our Privacy Policy.

Please don't:

• Scrape, mirror, or redistribute the Service in bulk.
• Attempt to overload the API or bypass rate limits.
• Use the Service for any illegal purpose or to harm others.
• Misrepresent Reroute's output as the official position of any transit agency.
• Share, expose, or publish your developer API key.
• Resell or redistribute raw API access.

Reroute offers a public API for building on GTA transit data and predictions. If you use it, the following apply in addition to the rules above:

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by law, Reroute and its contributors are not liable for any direct, indirect, incidental, consequential, or exemplary damages (including missed trips, missed connections, late arrivals, fare miscalculations, lost income, or other losses) arising from your use of or reliance on the Service.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Reroute is operated by Reroute Technologies Inc, an Ontario corporation based in Toronto, Ontario, Canada.

We may update these terms as the Service evolves. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Service after changes constitutes acceptance of the revised terms.

Questions about these terms? Email privacy@rerouteapp.ca. For API support, email api@rerouteapp.ca. For anything else, use the social links in the site footer.